Privacy Policy (ASEG-HLS)

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Effective Date: April 1st, 2025 / Last Updated: April 1st, 2025

ASEG-HLS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in compliance with laws governing children’s privacy, including the Children’s Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR), and Google Play policies.

1. Information We Collect

We collect the following types of information to operate and improve our educational app:

1.1 Device Information:

We may collect non-personal information about the device you use to access the app, such as the device model, operating system, IP address, and app usage statistics.

1.2 Educational Progress Data:
We collect data related to the user’s educational progress, such as scores, levels, achievements, and other learning metrics. This data is anonymous and used solely for educational purposes.

1.3 Personal Data (if applicable):
We do not collect personal information from children under the age of 13. However, if you voluntarily provide us with personal data, such as your contact information, we will handle it with care and in compliance with applicable laws.

1.4 Third-Party Services:
We may use third-party services such as Google Analytics and Firebase to collect non-personal, anonymous information. These services may collect data for the purposes of improving app functionality, app performance, and user experience. We ensure that these third parties comply with applicable laws and privacy practices and adhere to their own policies.

2. How We Use Information

We may use the information we collect to:

• Provide and improve the educational services offered by the app.
• Monitor app performance and ensure it functions smoothly.
• Deliver educational content tailored to the user's learning needs.
• Communicate with users or parents regarding updates, features, or support requests.
• Ensure app security and address any potential technical issues.

We do not share any personal information with third parties for advertising or marketing purposes  without the consent of the child's parent or guardian.

3. Third-Party Services

Our app uses third-party services that may collect non-personal, anonymous information, including, but not exclusively:

• Google Analytics and Firebase Analytics:
  These services help us understand how users interact with the app. The data collected is anonymized and used to improve the app's functionality and user experience.

• Educational Tools:
  If our app integrates cloud-based educational tools or platforms, those services may collect data relevant to the user’s learning experience. These services are in compliance with privacy regulations, including COPPA.

• Ads (if applicable):
  Our app may display non-targeted, family-friendly ads. We ensure that all advertising complies with COPPA regulations and is appropriate for children under the age of 13.

4. Parental Controls & Rights

We provide parents and guardians with the following rights under COPPA:

• Access:
  Parents can request to review, modify, or delete any data that has been collected from their child.
• Data Deletion:
  Parents can request that any data collected from their child be deleted by contacting us at the details provided below.
• Restrict Data Collection:
  Parents can restrict or opt-out of data collection by adjusting the app's settings or by contacting us directly.

To exercise these rights, please contact us at: info@smile-edu.group

5. Security of Information

We take appropriate technical and organizational measures to protect your data. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of any information.

6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make any material changes, we will notify parents through an in-app notification or an update on our website. The most recent version of the policy will always be available within the app.

7. Compliance with Laws

• COPPA (Children's Online Privacy Protection Act):
  Our app complies with COPPA and does not collect any personal information from children under the age of 13 without parental consent. Parents have the right to access, delete, and control the data their children provide.
• GDPR (General Data Protection Regulation):
  If you are located in the European Union, we comply with GDPR guidelines regarding data protection. We process personal data based on the necessity of performance under a contract or the consent provided by parents or guardians.
• California Consumer Privacy Act (CCPA):
  If you are a California resident, you have the right to request access to and deletion of your personal information. Please contact us using the details below if you wish to exercise these rights.

8. Contact Us

     If you have any questions about this Privacy Policy or wish to exercise your rights, please contact 

     us at: info@smile-edu.group     

     Website URL: https://ewas-english.com